Lina Yellow Sequin Dress
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Frequently Asked Questions
Yes. We have first purchase discount. you can get 10% OFF using the discount code ELSAVA.
If you are new here, just add your items to cart and apply the code at checkout to get the discount.
Apart from this, we also have seasonal discounts. subscribe to our newsletter to get updates.
We offer hassle-free returns. if you do not like the item for any reason, simply contact our customer service to request a return.
Orders are eligible for a return 7 days from the date of delivery.
Ensure the product remains unused, in its original packaging, with all tags attached, and in re-sellable condition.
Refunds are initiated once the item is received and has passed our quality check.
Refunds take at least 3-7 business days to credit in your account. In case of Cash on Delivery orders, our customer service team will collect your bank account details to transfer the refund.
Orders where item was customized with your measurements do not qualify for return.
Cash on delivery is available in UAE only.
Yes. Elsava is based in Dubai, UAE. We ship all regional and international orders from Dubai and Kyrgyzstan.
We deliver all over the world and frequently deliver to USA, Canada, United Kingdom, European countries, and GCC countries.
We offer Free - Next Day Delivery in UAE. We also have a 4 Hour delivery option in Dubai for just AED 30.
For KSA, Kuwait, Qatar, and Oman the delivery time frame is 2-3 business days and the fee is AED 70.
For USA, Canada, United Kingdom, and Europe the delivery time frame is 5-7 business days and the fee is AED 120.
We offer support via Phone and Email. you can contact us at +971563153575 and/or info@elsava.fashion.
Customer service is available from Monday to Friday 10 am to 6 pm UAE time.
